Hiring Senior Administrator to the branch of Alexander Ostrovsky Academy in Dubai
Requirements:
• Secondary or higher education;
• Work experience in a similar position for at least a year, preferably - in the sports or fitness industry
• Knowledge of English on intermediate level, preferably - knowledge of Russian on intermediate level
• Good PC skills, preferably - 1C software knowledges and skills or knowledges of analogue CRM/accounting system
• High communication skills, customer orientation, team work skills, efficiency and responsibility in work
Responsibilities:
• Organization and control over the work of administrators (currently – 2)
• Control over the acceptance of clients requests and bookings of courts
• Planning of the schedule in 1C software: adding to the sales and training programs
• Customer service: providing to the clients with information about bookings, knowledge of the rules and regulations of the Academy, responses to customer requests;
• Close team work with coaches and administration staff of the Academy: interaction with coaches to organize practice sessions, group trainings and tournaments/events at the courts;
• Promptly informs club members about all changes to the schedule on daily basis;
• Informing the management of the Academy about claims and requests related to unsatisfactory customer service, about existing shortcomings in customer service, reports on the measures taken to close these issues;
• Active participation in advertising the Academy’s services, notifying customers about ongoing promotions and seasons promo as well;
• If it is impossible for administrators to perform their duties, Senior Administrator to replace them on temporary basis.
Conditions:
Location – Alexander Ostrovsky Academy office, Dubai, Jumeirah, The Ripe Market, Dubai Police Academy (metro station - Mall of Emirates)
Working schedule - 5/2 from 10:00-19:00
Official Visa Issue (registration with Mainland working permit). The probation period is 2 months
Salary of AED 7,000 per month. Possibility to grow professionally together with the Academy and possible bonus in the amount up to 1 month salary in September based on good Academy’s financial results of the sports season (September-August).
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/https://gulfcareerhunt.com/senior-administrator-dubai-uae-2

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