Work at Home Contact Center Agent (English & Arabic)
IMPORTANT NOTES -
MANDATORY FLUENCY IN ENGLISH & ARABIC LANGUAGE.
APPLICANTS ON OWN VISAS* ARE MOST PREFERRED FOR THIS ROLE.
OTHERS MAY ALSO APPLY
*PARENT & SPOUSE SPONSORSHIP
ONLY CANDIDATES WHO CAN JOIN IMMEDIATELY ARE SUITABLE FOR
THIS JOB*
_________________________________________________________________________
Job Description
Location : Work from Office
Employment :On Outsourced payroll
Gender :Open
Hours of Work: Full time - 8 hours a day / 6 days a week.
Shifts :Should also be open to work on Holidays / Friday
& Saturdays, as per department schedules
Responsibilities and Duties
Role
This position is accountable to provide the highest
standards of customer service through the provision of a telephone services to
existing and potential customers.
Job Description
• Receive in-bound calls from customers, prospects and
non-customers while maintaining established standards for number of calls,
pick-up time, duration of call and quality of call.
• Provide high quality customer service by answering
customer enquiries efficiently and politely with correct and complete
information and redirect them where appropriate
• Identify and maximize selling and cross-selling
opportunities.
• Identify customer problems and offer appropriate
solutions.
• Continuous learning to keep up-to-date with changes and
developments to products, services, and procedures.
• Participate in Outbound calling programs and other
projects and activities when required.
• Handling projects and tasks whenever required and asked by
the management.
• Perform customer transactions accurately and in an
efficient manner.
Required Education, Skills and Qualifications
Qualifications and Skills
Nationality - Any
Can join immediately (within a week)
0-3 years' customer service experience, preferably
telephonic.
Cheerful personality, always with a smile…
Pleasant Telephone etiquette.
English &/Or Arabic communication (Writing, listening
and speaking) and interpersonal skills.
Open to work any time / in all shifts, as per department
requirements
Competent use of PC
Benefits - Salary:
Full time - AED 3000 - 3500 per month + earning potential on
performance.
If interested, kindly send your updated CV to
labourcentralme at gmail dot com along with the below mentioned questions and a
talent acquisition team member will call you back if your candidature is found
suitable.
Explain what makes you a good customer service individual in
3-4 sentences ONLY.
Can you speak English fluently:
Can you speak Arabic fluently:
Nationality:
Are you fine to work in any shift / departmental
requirements : Yes / No
What is your current visa status : Visit / Tourist /
Employment / Residence
What is your visa expiry date :
Current residence location in UAE : Dubai / Sharjah / Ajman
/ Other
Do you have a laptop or desktop:
Do you have stable and dedicated WIFI internet connection at
home:
Notes
Non-reply of the below details, will ensure that your
candidature would be kept ONHOLD status).
Due to high volume of CV's being received by us, only
shortlisted candidates will be contacted.
If you are not looking for change you may want to refer
someone.
Thank you and all the best in your career endeavors!
- البائع Labour Central
- رقم الاعلان 573
- المدينة : كل الامارات
- السعر : 0 درهم إماراتي
- تاريخ الاضافة : منذ 3 سنة 3 شهر
- رقم الهاتف : 0552419851